Open enrollment specialty benefit plans video series
Watch to learn how specialty benefit plans may work for you
Specialty benefit plans can help you complete your coverage — together with a health plan offered through your employer. Understanding what’s covered and how specialty benefit plans work is an important first step in helping you decide what’s right for you. Take a look at these videos to find out more and help you make your choices.
Learn about dental and vision plans
Dental
Dental PPO plan (Not for Texas)
Video transcript
Upbeat music plays. The stacked blue U’s of the UnitedHealthcare logo appear, then swirl away as ribbons, revealing blue text against a white background. A female narrator speaks in voiceover.
NARRATOR: Your way to a brighter, healthier smile?
ONSCREEN TEXT: Dental Preferred Provider Organization Plan
NARRATOR: Get there with a UnitedHealthcare Dental PPO Plan…
ONSCREEN TEXT: Dental PPO PLAN
Against a blue background, an animated icon of a lab coat emblazoned with a tooth appears in the middle of six other animated icons: a toothbrush; a calendar; a heart; a toothbrush in a cup; a dental floss dispenser; and nurse’s scrubs. Text appears over the icons.
ONSCREEN TEXT: Large national network
NARRATOR: …where, at the root of it, you’ll find benefits designed to help meet your needs, starting with the flexibility to see any network dentist you want, anywhere across the country.
An animated laptop on a desk slides into view displaying a dentist’s lab coat.
ONSCREEN TEXT: Virtual care 2 virtual dental visits per plan year $0 additional cost
NARRATOR: And with twenty-four-seven virtual dental visits, you can connect with a dentist anytime, too.
A calendar and empty cup slide into view. A toothbrush drops into the cup.
ONSCREEN TEXT: Preventive care
NARRATOR: For most plans, preventive care and services are covered at one hundred percent in the network…
The pages of the calendar flip.
ONSCREEN TEXT: 2 cleanings per year Annual cancer screenings
NARRATOR: …including routine checkups, and annual oral cancer screenings for adults.
A baby’s soother drops down beside the calendar.
ONSCREEN TEXT: Extra visits for those expecting
NARRATOR: Plus enhanced benefits for those who are expecting.
The calendar, cup, and soother slide away. A tooth bounces into view.
NARRATOR: Many common dental services are covered too.
A dental crown falls onto the tooth, then a filling covers the middle of the tooth.
ONSCREEN TEXT: Crowns Fillings
NARRATOR: Like crowns and fillings. So that’s what you’ll get.
The tooth disappears. A speech bubble with a question mark floats into view.
NARRATOR: But don’t forget, there’s no need for referrals to see a specialist…
A second speech bubble with lines indicating speech floats beside it. The question mark turns is replaced by a checkmark.
NARRATOR: …because, in this plan, referrals are not required.
The web of animated icons appears again, then gold coins cover all the icons.
NARRATOR: Oh, and did you know that you can save money by using a network dentist? There are three quick ways to find one near you.
Three coins hover in the middle of the view. The left coins flip, revealing icons of a smartphone, laptop, and a dental ID card.
NARRATOR: Tap into the UnitedHealthcare app, sign in at My UHC dot com, or call the number on your dental ID card. Other things you can do online?
A laptop appears in the middle of the view. Icons of a calendar, a budget breakdown, a hand holding an ID card, and a medical claim form appear one at a time on its screen.
ONSCREEN TEXT: Schedule virtual appointments Estimate out-of-pocket costs Access your dental ID card View claim details
NARRATOR: Schedule virtual appointments, estimate your out-of-pocket costs ahead of time, access and share your digital dental ID card, view your claims details, and so much more.
A toothbrush falls into a cup resting on a counter, then an apple slides in beside it.
NARRATOR: Dental coverage. It’s good for your pearly whites and your overall health.
Text appears.
ONSCREEN TEXT: Regular screenings can help detect gum disease May reduce the risk of Diabetes Heart disease Pregnancy complications Respiratory conditions Rheumatoid arthritis American Dental Association. Gum disease. mouthhealthy.org/en/az-topics/g/gum disease. Accessed Aug. 18, 2021.
NARRATOR: And getting regular screenings can help your dentist detect early signs of gum disease, which may help reduce the risk of other health conditions.
Text appears in the middle of the view.
ONSCREEN TEXT: Healthier smile Healthier you
NARRATOR: Your way to a healthier smile, and a healthier you, starts here.
ONSCREEN TEXT: Say ahhh-mazing
NARRATOR: Say ahhh-mazing.
ONSCREEN TEXT: Learn more at whyuhc.com/dentalppo
Ribbons swirl into the stacked blue U’s of the UnitedHealthcare logo.
ONSCREEN TEXT: UnitedHealthcare
UnitedHealthcare* Value Dental coverage underwritten by UnitedHealthcare Insurance Company, located in Hartford, Connecticut, UnitedHealthcare Insurance Company of New York, located in Islandia, New York, United Healthcare of Georgia, United Healthcare of Kentucky and United Healthcare of Ohio or their affillates. Administrative services provided by Dental Benefit Providers, Inc., Dental Benefit Administrative Services (CA only), DBP Services (NY only), United HealthCare Services, Inc. or their affiliates. Plans sold in Texas use policy form number DPOL18.TX and associated COC form number DCOC. 18.TX. Plans sold in Virginia use policy form number DPOL18. VA and associated COC form number DCOC.18.VA.
Disclosure: The Dental Discount Program is administered by Dental Benefit Providers, Inc. The Dental Discount Program is NOT insurance. The discount program provides discounts at certain dental care providers for dental services. The discount program does not make payments directly to the providers of dental services. The discount program member is obligated to pay for all dental care services but will receive a discount from those dental care providers who have contracted with the discount plan organization. Dental Benefit Providers, Inc. is located at 6220 Old Dobbin Lane, Liberty 6, Suite 200, Columbia, MD 21045, 1-877-816-3596, myuhc.com.
The dental discount program is offered to members of certain products underwritten or provided by UnitedHealthcare Insurance Company or its affiliates to provide specific discounts and to encourage participation in wellness programs. Dental care professional availability for certain services may be dependent on licensure, scope of practice restrictions or other requirements in the state. UnitedHealthcare does not endorse or guarantee dental products/services available through the discount program.
© 2022 United HealthCare Services, Inc. All Rights Reserved. 22- 1470463 5/22 EI221601920
Vision
Vision Plan explained
Video transcript
A blue U with three stripes appears on the screen. It starts to wiggle and moves offscreen to reveal a blue text on screen. A female announcer is speaking. Music plays throughout.
ON SCREEN TEXT: Vision Plan
FEMALE ANNOUNCER: Help your eyes to better health with a Vision Plan from UnitedHealthcare.
The video dissolves to reveal multiple circles with icons in each symbol ranging from glasses tovan eye chart, a doctor and contact lenses. White text appears at the top of the screen.
ON SCREEN TEST: Large national network.
Let's start by looking at the Vision Plan's large national network, where there's a wide variety of providers in sight, from local private practices, to retail chains, to specialty online retailers.
The video reveals an animation of an “Open” sign and the laptop with a vision retailer on the screen. The video then transitions to a pair of glasses with eyes on a shelf. White text appears on screen. The female announcer continues talking.
ON SCREEN TEXT: Annual eye exam
Optometrist
A doctor of optometry who examines and diagnoses eyes
FEMALE ANNOUNCER: The plan covers an annual comprehensive eye exam from any network optometrist or ophthalmologist, to a variety of other health care options.
ON SCREEN TEXT: Ophthalmologist
A medical doctor who treats eye conditions
The video transitions to a female on screen with an eye chart and a teddy bear. It then shows a pregnant woman.
FEMALE ANNOUNCER: This plan also comes with maternity and child benefits. Children up to age 19 and people who are pregnant or breastfeeding get expanded benefits, like a second eye exam and a new pair of glasses if their prescription changes a certain amount during the plan year.
The video shows a slit lamp which dissolves to reveal an apple.
FEMALE ANNOUNCER: Did you know eye health can shed light on your overall health? It's true. The video dissolves to an eye on the screen and blue text to the left.
ON SCREEN TEXT:
Diabetes
High blood pressure
Cancer
High cholesterol
FEMALE ANNOUNCER: Your provider can check for changes that may be caused by certain health conditions, and they may be able to detect potential eye issues earlier, when they're typically more treatable.
The animation dissolves to a pair of glasses and a set of contact lenses.
FEMALE ANNOUNCER: If you need eyewear, this plan's got coverage, with an allowance you can put toward buying frames in your style, or a benefit for contact lenses, a fitting, and two follow-up visits.
The animations dissolves to reveal a short pocket with coins falling into the pocket. White text appears to the left.
ON SCREEN TEXT:
Price protection
Progressive lenses
Anti-reflective coating
UV protection
FEMALE ANNOUNCER: If that weren't visionary enough, you may see savings with this plan, too. Expect price-protected popular lens options like progressive lenses, anti-reflective coating, and UV protection.
The animation dissolve to a piggy bank with coins falling into the bank. White text appears to the left.
ON SCREEN TEXT:
Up to 20% savings on additional glasses Plus, up to 20% savings on additional pairs of glasses, as well as discounts on prescription sunglasses.
ON SCREEN TEXT:
Up to 10% savings on contact lenses
FEMALE ANNOUNCER: If you wear contacts, you can save up to 10% on contact lenses.
ON SCREEN TEXT:
Up to 35% savings on laser vision correction
FEMALE ANNOUNCER: There are savings of up to 35% on laser vision correction, and up to 30% savings on blue light screen protectors for your digital devices.
ON SCREEN TEXT:
Up to 30% savings on blue light screen protectors
FEMALE ANNOUNCER: The vision plan sees savings for more than your eyes, too.The animation of the piggy bank transitions to a circle with an ear in it. It then turns into an orange check mark. White text appears to the left of the animation.
ON SCREEN TEXT:
Up to 50% savings on hearing aids
FEMALE ANNOUNCER: Get up to 50% savings on custom-programmed hearing aids through UnitedHealthcare Hearing.
The animation dissolves to reveal a white button with the word “Renew” in it. White text appears to the left of the screen.
ON SCREEN TEXT:
ExpressExam
Renew
FEMALE ANNOUNCER: With Express Exam, you may be able to save time by renewing your prescription online. There's no additional cost to you, and no appointment or waiting room required.
The text dissolves to reveal a computer monitor with a clock on the screen on a desk with a cup of tea next to it. The clock dissolves into blue text on the monitor.
ON SCREEN TEXT: myuhcvision.com
FEMALE ANNOUNCER: One last thing. You can access your vision benefits 24/7 on myuhcvision.com.The text on the monitor dissolves into a map with a location icon on it. It then dissolves to reveal a member ID card, a calendar, and document.
FEMALE ANNOUNCER: Find a nearby network provider, print or view your optional vision ID card, get information on vision health and wellness, and learn more about the plans, benefits, and discounts built for eye health maintenance and vision care savings.
The animation dissolves to a white screen with blue text.
ON SCREEN TEXT: With a vision plan from UnitedHealthcare it’s all eyes on a healthier you
FEMALE ANNOUNCER: With a vision plan from UnitedHealthcare, it's all eyes on a healthier you.
ON SCREEN TEXT: Learn more at whyuhc.com/vision
The text dissolves into three lines that swirl and creates a U. Blue text appears on the center of the screen, while gray text appears in the lower left of screen. The music fades.
ON SCREEN TEXT: UnitedHealthcare
1Price protection for non-covered lens options are capped amounts to avoid cost surprises at time of purchase. Exclusions and limitations apply.
2Plans may vary. Check your coverage at myuhcvision.com to verify benefits. Non-covered services and discounts may not be available from all providers. Please confirm cost and coverage with your provider before making your purchase.
3Up to 10% off contact lenses through uhcglasses.com.
4Up to 35% off the national average of laser vision correction at more
than 800 QualSight LASIK locations nationwide.
5Up to 30% off blue light screen filters through ZAGG/Eyesafe.
6Up to 50% off custom-programmed hearing aids through
UnitedHealthcare Hearing
All trademarks are the property of their respective owners.
Price protection for non-covered lens options are capped amounts to avoid cost surprises at time of purchase. Exclusions and limitations apply.
UnitedHealthcare vision coverage provided by or through UnitedHealthcare Insurance Company, located in Hartford, Connecticut, UnitedHealthcare Insurance Company of New York, located in Islandia,
New York, or their affiliates. Administrative services provided by Spectera, Inc., United HealthCare Services, Inc. or their affiliates. Plans sold in Texas use policy form number VPOL.06.TX, VPOL.13.TX or VPOL.18.TX and associated COC form number VCOC.INT.O6.TX, VCOC.CER.13.TX or VCOC.18.TX. Plans sold in Virginia use policy form number VPOL.O6.VA, VPOL.13.VA or VPOL.18.VA and associated COC form number VCOC.INT.O6.VA, VCOC.CER.13.VA or VCOC.18.VA. This policy has exclusions, limitations and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, contact either your broker or the company.
UnitedHealthcare Hearing is provided through UnitedHealthcare, offered to existing members of certain products underwritten or provided by United Healthcare Insurance Company or its affiliates to provide specific hearing aid discounts. This is not an insurance nor managed care product, and fees or charges for services in excess of those defined in program materials are the member's responsibility. Hearing aid savings calculated based on comparison to retail pricing. UnitedHealthcare does not endorse nor guarantee hearing aid products/services available through the hearing program. This program may not be available in all states or for all group sizes. Components subject to change.
© 2025 United HealthCare Services, Inc. All Rights Reserved.
EI221958750.1
24-3749202 2/25
Learn about specialty benefit plans
Financial protection
Accident Protection (Not for use in NM and NY)
Video transcript
Cheerful music plays. A blue u-shaped logo appears against a white background, then unravels into blue ribbons which swipe across the screen and fly away. Text appears.
ON SCREEN TEXT: Accident Protection Plan
NARRATOR: Life can be unpredictable. So it’s good to know you can add the Accident Protection Plan as supplemental coverage to your health plan benefits, designed to help you offset your out-of-pocket costs.
An animation plays on a blue background. AA gold coin falls into an outstretched hand.
ON SCREEN TEXT: 80+ Injuries and services covered
NARRATOR: Following a covered accident or injury, the Accident Protection Plan has your back. It provides coverage for over eighty injuries and care services, including fractures, dislocations, and concussions.
A silhouette of a person slides in and a bar with a pointed end slides over the silhouette, revealing broken bones in the arm like am x-ray. The pointed end points to text.
ON SCREEN TEXT: Fractures
As the banner moves up, it reveals more injuries and the word changes.
ON SCREEN TEXT: Dislocations
The banner reveals the brain.
ON SCREEN TEXT: Concussions
NARRATOR: Also, ambulance rides, ER and urgent care visits, hospital stays and more.
Banners appear on a pole. The top banner bears a symbol of a cross in a speech bubble, the second has the letters “ER”. Text appears beside each banner.
ON SCREEN TEXT: Ambulance rides ER and urgent care
A third banner appears on the other side with a picture of a stethoscope.
ON SCREEN TEXT: Hospital admissions and stays
NARRATOR: And with the claims process that’s designed to be simpler, you can submit documents electronically, set up direct deposit, even check your claim status and history online.
On an aqua background, a hand holds a document to a computer monitor and small squares transfer from the paper to the monitor. The hand and paper leave, then money transfers into the monitor and an orange circle appears with a check mark in it. Information appears on the screen.
NARRATOR: It doesn’t stop there, because there’s no deductible to reach, and the payment you’ll get is supplemental to the other benefits your health plan may provide.
Text appears on a blue background.
ON SCREEN TEXT: No deductibles
A hand holds a letter on the left and a clipboard is on the right with a plus sign in the middle. Checkmarks appear on the clipboard.
NARRATOR: The money’s sent directly to you, and it’s all yours to save or use however you want.
A mailbox pops up and a letter flies into it. The mailbox shuts and text appears.
ON SCREEN TEXT: Save it
Three yellow lines appear above the mailbox and the text changes.
ON SCREEN TEXT: Use it
NARRATOR: Maybe for lost wages while you recover. Maybe to help pay for medical bills. Maybe toward daily living expenses.
Three circles appear with pictures of money, papers, and food in them.
NARRATOR: And speaking of money in your pocket, some accident protection plans include a wellness benefit that pays you cash, just for completing certain preventative care screenings, like stress tests, colonoscopies, and blood work.
The circles flip and become gold coins, which go into a person’s pocket. The person wears a pressure cuff, and the screen splits to show a colon in the middle and a hand pricking the finger of another hand with a needle, producing a drop of blood.
NARRATOR: Accidents? They can happen.
Text appears on a white background.
ON SCREEN TEXT: Accidents Happen
NARRATOR: So it’s good to know that the Accident Protection Plan is here to provide you additional financial support if the unexpected catches you by surprise.
The text changes.
ON SCREEN TEXT: Accident Protection Plan
It changes again.
ON SCREEN TEXT: Learn more at whyuhc.com/financialprotection
Blue ribbons fly in and form a blue u-shaped logo, followed by text.
ON SCREEN TEXT: United Healthcare
Smaller text follows at the bottom.
ON SCREEN TEXT: This is a limited benefit policy.
UnitedHealthcare Accident Protection product is provided by UnitedHealthcare Insurance Company. The policies have exclusions, limitations, reductions of benefits, and terns under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
This policy does not meet the definition of minimum essential coverage and therefore should not be used as a substitute for major health insurance.
NOT FOR NEW YORK.
2022 United HealthCare Services, Inc. All Rights Reserved. 22-1619473
EI221628002.0 7/22
The music ends.
Critical Illness (Not for use in AZ, NM and NY)
Video transcript
A blue swirl moves across a white background. A clipboard with a light blue edging appears, and three checkmarks are drawn inside.
NARRATOR: That feeling of being prepared, it’s a good thing. Get there with the Critical Illness Protection Plan.
It slides away and text appears.
ON SCREEN TEXT: Critical Illness Protection Plan
A circle closes around the title, and a gold coin appears against a dark blue background.
NARRATOR: As supplemental coverage to your health plan benefits, it’s designed to help offset the financial impact of out-of-pocket costs if you become seriously ill.
It spins around and three light blue lines trail above it, resembling a medal. A hand catches the medal. Text appears.
ON SCREEN TEXT: 18 covered conditions
NARRATOR: Critical Illness Protection pays you a cash benefit if you’re diagnosed with a covered condition, including cancer, heart attack, or stoke.
A diagram of a person appears, and a yellow box highlights the chest area. A red circle flashes above one of the lungs in the diagram, and text appears.
ON SCREEN TEXT: Cancer
The box moves up slightly, and a red beating heart appears over the other lung. Text appears.
ON SCREEN TEXT: Heart attack
The box moves up to the brain, and text appears.
ON SCREEN TEXT: Stroke
A blood bag attached to a hospital standing pole slides next to the diagram.
NARRATOR: And, if you’re diagnosed with another covered critical condition, the plan may pay you again.
A piggybank appears over a blue background, and coins fall into the slot on its back as a hand scoops it up.
NARRATOR: With Protection on your side helping to lessen the financial stress, you can focus on what really matters. Getting better.
In an office, a flower blooms in a vase, sitting next to a mug of tea and a desktop monitor. Text appears on the monitor.
ON SCREEN TEXT: A claims process that’s designed to be simpler
NARRATOR: Another way Critical Illness Protection is here to help support you, a claims process that’s designed to be simpler. So you can submit documents electronically.
A hand holds a document next to the monitor, and colorful squares trail off the page onto the screen. A checkmark appears over a red circle on the screen, and a dollar bill flashes onto the screen. A document appears with empty spaces to fill out the form.
NARRATOR: Setup for direct deposit, even check your claims status and payment history online. These funds come with the flexibility to spend them however you want.
Over a dark blue background, an envelope slides into a mailbox and text appears.
ON SCREEN TEXT: Spend however you want
Three icons appear, one of documents, an apple and a carrot, and a dollar bill.
NARRATOR: To help pay for medical bills, to put toward daily living expenses, or to set aside to help recover lost wages while you recuperate.
An apple with a bite in the shape of a hear spins into place and text appears beside it.
ON SCREEN TEXT: Wellness benefit may be included
NARRATOR: Some Critical Illness Protection plans include a wellness benefit that’s built to help you maintain or improve your health because the benefit helps pay for certain preventive care screenings like stress tests, colonoscopy’s and blood work.
A blood pressure cuff attaches to a person’s arm. Separated by a diagram of a yellow tube surrounding the pattern of a descending blue line a hand pricks another’s finger.
Blue text appears over a white background.
ON SCREEN TEXT: Financial support
NARRATOR: It feels good to feel prepared. And financial support from the Critical Illness Protection Plan is here to help pay the way.
Text slides up from below.
ON SCREEN TEXT: Critical Illness Protection Plan
More text appears.
ON SCREEN TEXT: Learn more at whyuhc.com/financialprotection
A blue u-shaped logo appears against a white background, followed by text.
ON SCREEN TEXT: UnitedHealthcare®
Text appears.
ON SCREEN TEXT: THIS POLICY HAS LIMITED BENEFITS.
Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.
UnitedHealthcare Critical Illness product is provided by UnitedHealthcare Insurance Company. Critical Illness coverage is NOT considered minimum essential coverage under the Affordable Care Act and therefore does NOT satisfy the mandate to have health insurance coverage. Failure to have other health insurance coverage may be subject to a tax penalty. Please consult a tax advisor. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
This policy has exclusions, limitations and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, contact your broker or UnitedHealthcare sales representative.
NOT FOR NEW YORK.
© 2022 United HealthCare Services, Inc. All Rights Reserved. 22-1625094
EX221628005.09/22
Life Plans explained (Not for NY)
Video transcript
Relaxing music plays. The stacked blue U’s of the UnitedHealthcare logo appear, then swirl away as ribbons, revealing blue text against a white background. A narrator speaks in voiceover.
ONSCREEN TEXT: Life Insurance Plans
NARRATOR: Life insurance plans. Let’s talk about them.
An animated folder appears, then opens, revealing a document with a dollar sign on it.
NARRATOR: Maybe the best way to start is by showing you our plans and sharing how they’re built…
The folder slides away, leaving one document. Text appears beside it.
ONSCREEN TEXT: Basic Life
NARRATOR: …to provide your loved ones with financial and emotional support if the unexpected happens.
A hand reaches in with another document.
ONSCREEN TEXT: Accidental Death and Dismemberment
Another document appears.
ONSCREEN TEXT: Supplemental Life
Another document appears.
ONSCREEN TEXT: Supplemental Accidental Death and Dismemberment
An animated hand gives one of the plans to another animated hand.
NARRATOR: First, let’s look at the plans your employer may include as part of your health plan benefits at no additional cost to you.
ONSCREEN TEXT: No additional cost to you
Text appears.
ONSCREEN TEXT: Basic Life (employer-provided coverage)
NARRATOR: There’s Basic Life, which pays a cash benefit directly beneficiaries if you pass away.
A cash envelope turns into text beside a checkmark.
ONSCREEN TEXT: Directly to your beneficiaries
NARRATOR: And there’s Accidental Death and Dismemberment.
ONSCREEN TEXT: Accidental Death and Dismemberment (employer-provided coverage)
NARRATOR: Also called A D and D…
The letters from the text form into the acronym “AD&D.” An animated ambulance drives past a row of houses.
NARRATOR: …which pays a cash benefit to your beneficiaries if you’re involved in a covered accident that leads to death or injury.
Text appears.
ONSCREEN TEXT: Supplemental Life (employee-purchased)
NARRATOR: There are also two more plans: supplemental life…
ONSCREEN TEXT: Supplemental AD&D (employee-purchased)
NARRATOR: …and Supplemental AD&D, which you can opt into.
A yellow sun peeks out from behind a blue cloud over a white background.
NARRATOR: Both are designed to help further lessen financial stress during a difficult time.
Two cash envelopes slide across the view. A checkmark appears over the sun, then a second checkmark appears.
NARRATOR: And they each provide a payout that may be on top of the Basic Life and AD&D payouts offered through your employer.
Text appears beside the checkmarks.
ONSCREEN TEXT: Payouts on top of Basic Life and AD&D
Text appears over an animated laptop with a heart on its monitor, sitting on a desk beside a potted plant and a mug.
ONSCREEN TEXT: Basic Life, Supplemental Life
NARRATOR: The life plans, Basic and Supplemental, offer practical and emotional support, from a simpler claims process…
A person opens their smartphone beneath a night sky.
NARRATOR: …to twenty-four-seven access to services like: online will and trust preparation.
Speech bubbles appear on the phone screen. Text appears beside the phone.
ONSCREEN TEXT: Will and trust preparation
NARRATOR: Assistance with travel-related medical emergencies when more than one-hundred miles from home.
A map appears on the phone screen, displaying a marker moving between a doctor’s office and a hospital.
ONSCREEN TEXT: Medical travel assistance
NARRATOR: And help finding providers, therapists, programs, and more through live and work well dot com.
Hands tap through a list of doctors on the phone screen.
ONSCREEN TEXT: Provider search liveandworkwell.com
Text appears against a blue background.
ONSCREEN TEXT: Beneficiary Services
NARRATOR: Further care for your beneficiaries include…
The heads of two animated figures in bubbles speak to each other. One wears a headset.
ONSCREEN TEXT: Grief support
NARRATOR: Grief support with trained specialists…
Two animated hands shake hands.
ONSCREEN TEXT: Legal consultation
NARRATOR: …and consultations with financial and legal professionals.
Text appears over a white background.
ONSCREEN TEXT: Beneficiary Companion Program
NARRATOR: Then there’s the Beneficiary Companion Program, which provides access to expert guidance for help with…
A sign hangs in the yard outside an animated house. The view moves close to the house’s front door handle.
ONSCREEN TEXT: Estate closing
NARRATOR: Estate closing.
The door handle turns into a padlock.
ONSCREEN TEXT: Identity protection
NARRATOR: Identity protection.
Three padlocks appear on a phone screen.
ONSCREEN TEXT: Social media deletion
NARRATOR: And social media account deletion. One final plus about the Basic and Supplemental life plans?
ONSCREEN TEXT: One final plus? Beneficiaries can use payouts how they want
NARRATOR: Your beneficiaries can use their payouts however they want.
A younger animated figure stands with her arm over the shoulder of an older figure.
NARRATOR: To put towards financial obligations or final expenses.
Coins slide into place beside a piggy bank.
NARRATOR: To help replace lost income.
Grocery items fill a shopping basket.
NARRATOR: To use for daily living expenses.
An apple turns, revealing a slice out of the skin in the shape of a heart.
NARRATOR: To help pay for education costs. You name it.
Text appears.
ONSCREEN TEXT: Life… it’s precious
NARRATOR: Life. It’s precious.
The sun shines from behind a pair of clouds.
NARRATOR: And talking about life insurance may help shine a little more light on that.
A rainbow forms between the two clouds.
NARRATOR: It’s good to know that our Basic Life, AD&D, and Supplemental plans are here to help take care of your family at a time when they may need it most.
Text appears, one word at a time.
ONSCREEN TEXT: take care of your family at a time when they may need it most
Text appears.
ONSCREEN TEXT: Learn more at whyuhc.com/financialprotection
Blue ribbons swirl into the stacked blue U’s of the UnitedHealthcare logo.
ONSCREEN TEXT: UnitedHealthcare
NOT FOR NEW YORK.
Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare, its affiliates or any entity through which the caller is receiving services directly or indirectly.7
Beneficiary Companion services are provided by Generali Global Assistance, LLC, a service provider not affiliated with UnitedHealthcare. UnitedHealthcare is not responsible or liable for care, services, or advice given by the provider or vendor of these services.
The AD&D policy does not typically pay out under the following situations: Disease, bodily or mental infirmity, suicide or intentionally self-inflicted injury, commission of an assault or felony, war, use of any drug unless prescribed by a physician, driving while intoxicated, engaging in any hazardous activities or travel in a private aircraft.
To see the coverage offered through your employer, please review your enrollment materials. Your materials will provide details about coverage amounts available and guarantee issue amounts.
UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company and certain products in California by Unimerica Life Insurance Company. Life and Disability products are provided on policy forms LASD-POL (05/03) et al. and UHCLD-POL 2/2008 et al., in Texas on forms LASD-POL-TX (05/03) and UHCLD-POL 2/2008-TX and in Virginia on LASD-POL (05/03) and UHCLD-POL 2/2008. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in al states. UnitedHealthcare Insurance Company is located in Hartford, CT and Unimerica Life Insurance Company is located in Milwaukee, WI.
©2022 United HealthCare Services, Inc. All Rights Reserved. 22-1754717
Hospital Indemnity (Not for use in AZ, NM and NY)
Video transcript
The United Healthcare logo – a stylized, navy-blue letter U that splits into three stripes on the right-hand side – appears in the center of a white background. The stripes form a ribbon that undulates across the background and disappears, leaving navy blue words in its wake:
ONSCREEN TEXT: Hospital Indemnity Protection Plan
NARRATOR: How does the hospital indemnity Protection Plan supplement your health benefits? Let's take a look.
A blue background wipes across, replacing the white. Three logos appear from left to right in white circles: a stylized H, like a sign indicating a hospital nearby; a hospital building with a white cross on its sign; and a bottle of medicine.
NARRATOR: Say you go to the hospital and the stay is longer than expected. Maybe it includes time spent in the ICU or confinement after giving birth. Covered hospital stays and the related expenses can really add up.
One by one, each of the dots turns into a shining gold coin.
NARRATOR: That's where your Hospital Indemnity Protection Plan, or HIPP comes in, ready to help.
The coins fall away, taking the blue background with them and revealing words on white once more:
ONSCREEN TEXT: Hospital Indemnity Protection Plan
The first letters of every word remain and condense together as the other letters fade away, leaving an abbreviation:
ONSCREEN TEXT: HIPP
NARRATOR: After your hospital stay your HIPP pays out a lump sum cash benefit directly to you. And that money can be used toward anything: medical bills, home expenses, childcare, your next vacation, it's yours to use however you choose.
The abbreviation disappears, and an illustration of a wallet rises from the bottom of the view. A coin falls into it, then pops back out, spinning and landing back in the wallet with three turquoise marks hovering over it. A turquoise background wipes across the view, and an illustration of a white house with a blue roof and fence and orange bushes in the yard appears in the center. An orange heart appears in the center of the house before the illustration slides away, replaced by three pieces of luggage.
NARRATOR: For members enrolled in the United Healthcare medical plan, we've made the claims process faster and easier with our benefit assist program.
A white background replaces the turquoise, and a series of colorful hands appear: three with their palms raised, followed by a fourth that gives a thumbs-up. The hands disappear, and navy-blue text appears:
ONSCREEN TEXT: Benefit Assist Program
NARRATOR: Here's how that works.
A blue background replaces the white, and the blue text turns to white:
ONSCREEN TEXT: Here’s how that works
NARRATOR: A benefit assistant proactively looks for supplemental health claims processed by United Healthcare that qualify for a benefit payout and when they find one, they contact you directly and help you submit the claim quickly and accurately.
An animation of a woman in a headset appears in a white dot, speaking into a microphone. The dot hovers as she speaks, and white text appears to the right:
ONSCREEN TEXT: Benefit payout
The text is replaced by a blue-haired man in a hovering orange dot, who speaks with the blonde woman. The dots ascend out of the view and are replaced by a yellow hand holding a smartphone.
NARRATOR: For those who don't have United Healthcare Medical, you can easily call in to initiate your HIPP claim.
An orange checkmark appears on the phone screen, and a white background wipes across the view.
NARRATOR: So, to recap: hospital, claim, payout, and that's it.
Blue text appears, one word at a time:
ONSCREEN TEXT: Hospital, claim, payout
The phrase disappears, followed by:
ONSCREEN TEXT: That’s it
NARRATOR: Now you know how having a Hospital Indemnity Protection Plan can supplement your health benefits. Pretty handy.
The words onscreen change and appear as the narrator speaks them:
ONSCREEN TEXT: Hospital Indemnity
Protection Plan
The three stripes that comprise the United Healthcare logo wind across the view until they form the stylized U. Small blue print appears beneath it:
ONSCREEN TEXT: UnitedHealthcare Hospital Indemnity product is provided by UnitedHealthcare Insurance Company. The product provides a limited benefit for certain hospital indemnity plan benefits. Please note: HOSPITAL INDEMNITY coverage is NOT considered “minimum essential coverage” under the Affordable Care Act and therefore does NOT satisfy the mandate to have health insurance coverage. Failure to have other health insurance coverage may be subject to a tax penalty. Please consult a tax advisor. The policy has exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. This product is not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
©United HealthCare Services, Inc.
EI221275976
The logo disappears, and text fades in above the small print:
ONSCREEN TEXT: UnitedHealthcare
Benefit Assist (Not for use in AZ, NM and NY)
Video transcript
A blue U with three stripes appears on the screen. It starts to wiggle and moves offscreen to reveal an animation of 3 blue circles. One with a stethoscope in the circle, one with a hospital bed, and one with crutches. A female announcer speaks. Music plays throughout.
ANNOUNCER: When a diagnosis, hospital stay, or accident occurs, it's good to know you've got UnitedHealthcare Benefit Assist on your side.
The animation dissolves to reveal blue text on a white background.
ON SCREEN TEXT:
Benefit Assist simplify your claims process get your eligible benefits
ANNOUNCER: Benefit Assist is a program designed to help both simplify your claims process and get you the benefits you're eligible for so you can focus on what's most important, getting well.
The text dissolves to reveal two arms creating a heart with its hands. The hands dissolve to reveal white text over a blue background.
ON SCREEN TEXT:
Health + Supplemental = Benefit plan Assist
ANNOUNCER: You're eligible for Benefit Assist if you're enrolled in a health plan and have a UnitedHealthcare supplemental plan, like accident, critical illness, or hospital indemnity, and it's included at no additional cost. So how does Benefit Assist work?
The screen dissolves to an animation of a file folder on the left and a wallet on the right. They then dissolve top reveal a computer on a desk with a cup of tea. The announcer continues speaking.
ANNOUNCER: Through two proactive measures, one involving the claims process, the other automatic payouts. Benefit Assist keeps an eye out for medical claims that qualify you for a potential supplemental benefit payout. When one is found, a Benefit Assistant reaches out to you to help submit the claim so you can get your benefit payout quickly.
The animations dissolves to an animation of a cellphone being held by a hand. It then dissolves to two blue circles over a white background. One circle has a flower in it, the other a hospital bed. The circle then flip to yellow with a blue checkmark in each. The announcer continues.
ANNOUNCER: Most wellness and hospital indemnity claims are paid automatically, along with many accident protection and critical illness claims.
The animation dissolves to an envelope being put in a mailbox. It then dissolves to an orange arrow showing progress.
ANNOUNCER: Benefit Assist identifies the eligible medical event and mails out a check directly to you. Here, there's no need to file a claim or even wait for someone to contact you because the process is already underway with Benefit Assist in your corner.
The animation dissolves to a yellow circle with a blue checkmark in the center. The announcer continues.
ANNOUNCER: If additional information is needed, UnitedHealthcare will contact you and submit the claim on your behalf.
The screen dissolves to blue text over a white background.
ON SCREEN TEXT:
The claims process is simplified helping you get your benefits when they’re needed most
ANNOUNCER: The claims process is simplified, helping you get your benefits when they're needed most.
Three blue stripes wiggle on to the screen and form a U. It dissolves to reveal blue text over a white background in the center of the screen, then to gray text on the screen. The music fades.
ON SCREEN TEXT:
UnitedHealthcare
Not for use in AZ, NM and NY.
Benefit Assist support is available at no additional cost to groups with a health plan and supplemental health plan from UnitedHealthcare. Benefit payments associated with the Supplemental Health Plan Benefit Assist program are subject to eligibility requirements and benefits outlined in your UnitedHealthcare policy. For more details, contact your broker or UnitedHealthcare sales representative.
Specialty benefits and programs may not be available in all states or for all group sizes. Components subject to change. These policies have exclusions, limitations and terms under which the policy may be continued in force or discontinued. For costs and complete coverage details, contact your company or UnitedHealthcare.
UnitedHealthcare Accident Protection product is provided by UnitedHealthcare Insurance Company. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
UnitedHealthcare Critical Illness product is provided by UnitedHealthcare Insurance Company. Critical Illness coverage is NOT considered "minimum essential coverage" under the Affordable Care Act and therefore does NOT satisfy the mandate to have health insurance coverage. Failure to have other health insurance coverage may be subject to a tax penalty. Please consult a tax advisor. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
UnitedHealthcare Hospital Indemnity product is provided by UnitedHealthcare Insurance Company. The product provides a limited benefit for certain hospital indemnity plan benefits. Please note: HOSPITAL INDEMNITY coverage is NOT considered "minimum essential coverage" under the Affordable Care Act and therefore does NOT satisfy the mandate to have health insurance coverage. Failure to have other health insurance coverage may be subject to a tax penalty. Please consult a tax advisor. The policy has exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. This product is not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT.
© 2024 United HealthCare Services, Inc. All Rights Reserved. 24-3600723
EI232112019.1 10/24
Short-Term Disability Plan (Not for use in NM and NY)
Video transcript
On a white background, the blue UnitedHealthcare logo appears—the letter U, with its right arm split into three stripes. It ripples across the background like a ribbon and disappears to the right, leaving blue text in the center in its wake. Cheerful mandolin music with hand-clapping plays.
ONSCREEN TEXT: Short-term Disability
NARRATOR: A short-term disability plan is like protection for your paycheck. It’s designed to help replace part of your income in the event a qualifying injury, illness, or health event temporarily prevents you from working.
The text fades, and a cartoon of an orange hand in a bright blue shirtsleeve reaches out from the left. A golden coin drops into the outstretched palm of the figure’s hand. The hand disappears, replaced by a blue IV bag marked with a white cross. The IV bag rolls to the left, and a split view in the center shows a white head against a deep blue background. Inside the head, a blue cloud appears. A tear falls from the white figure’s eye, and a sun peeks out from the cloud inside their head. In the third split view on the right, a woman holds her pregnant belly.
NARRATOR: With short-term disability, you’ll be paid a percentage of your paycheck each week. This way, you’ll still have income as you take time off work to recuperate until you’re able to work again, or until you reach the end of your benefit period—whichever comes first.
Now against a white background, a plant and a mug of tea slide onto a shelf. A calendar appears above the shelf, and blue text fades in to the left:
ONSCREEN TEXT: You’re paid each week
Three orange checkmarks appear in three separate squares on the calendar. The view zooms in, transforming one of the calendar squares into a view through a windowpane. Inside, a figure sits with their leg in a cast up on a footstool. The white cast transforms into a white running shoe, and the figure hits the ground running. Blue streaks behind the shoe indicate their speed. Blue fine print appears at the bottom of the teal background:
ONSCREEN TEXT: The benefit period for your plan is determined by your employer. Please
see your Certificate of Coverage for plan details, including your plan’s benefit period.
NARRATOR: Short-term disability is built with an easier claims process in mind. Online, you can manage claims, set up direct deposit, and check your correspondence and payment history 24/7. You can also connect by phone or mail.
Now a blue computer monitor slides in from the right. A message slides up onto the screen with white dollar signs and blue lines. Dollar bills fly into the computer screen and transform into orange dots with blue checkmarks inside. A white envelope notification appears on the screen with a blue number 1 in an orange dot. The envelope vanishes, and three checkmarks in orange dots take its place in the center of the screen.
Two speech bubbles—one blue and one white—appear on the teal background. Three white lines pop up in the blue bubble, and a yellow plus sign in the white bubble. Blue fine print appears at the bottom:
ONSCREEN TEXT: Telephonic access not available with all plans.
NARRATOR: Once you submit your claim, you may have to wait a short period of time—also known as the “elimination period”—before you’re eligible to receive your weekly payments. These payments go directly to you and can be used however you want: to put toward your mortgage or rent, medical bills, childcare, or anything else you may need.
A hand inserts a white envelope into a blue mailbox. On a white background, a bird with deep blue feathers sits next to a list with round bullet points:
ONSCREEN TEXT: Submit your claim Wait a short period of time Receive your payments
A yellow triangle with an orange exclamation mark pops up over the bird’s head as it tweets. The bird turns its head and blinks, then takes to the air. It soars over a small blue house with a yellow door. Blue text fades in on the left of the house:
ONSCREEN TEXT: Payments go directly to you
The view splits in half, with the house on the right and a folder of documents on the left. A white cross marks the folder and a paperclip secures a photo of a person to the front. The view splits into thirds, and a teddy bear slides onto a shelf on the far left-hand side.
NARRATOR: Also good to know: you may be able to work part-time and still receive short-term disability payments.
A clock appears in a teal square on a blue background, with white text to its left:
ONSCREEN TEXT: You may be able to work part-time
An ID card slides down behind the clock, as if swiping in for a shift at work.
NARRATOR: When you’re ready to get back to work full-time, short-term disability is ready to help set up you up for success by connecting you with a Disability Specialist, who’s trained to help you return to work. If you’re no longer able to perform your essential duties and can’t return to work, a specialist can assist you in finding another job by helping you update your résumé, build skills, prepare for interviews, and more.
Now a blue briefcase appears beside a yellow thermos and an apple. Two speech bubbles pop up with talking heads inside. One of the figures wears a headset, and nods while speaking. A view from above shows a computer on a desk, where a figure moves a wireless mouse with their hand. A clipboard on the desk enlarges into the center of the view, and fills with three blue squares. Checkmarks pop up in the squares as the clipboard slides to the left, and a list with round bullet points pops up on the right:
ONSCREEN TEXT: Update résumé Build skills Prepare for interviews
On a white background, a figure’s hand holds up an orange heart on their index finger.
NARRATOR: Short-term disability. Here to help you feel a sense of financial support as you take time to care for your health.
The heart gently sways back and forth. Blue text pops up in the center word-by-word:
ONSCREEN TEXT: take time to care for your health
New blue text appears:
ONSCREEN TEXT: Learn more at whyuhc.com/financialprotection
The text fades away, and a striped blue ribbon winds its way into the center, forming the UnitedHealthcare logo. It fades into blue text:
ONSCREEN TEXT: United Healthcare
There for what matters™
The blue text fades away, and black fine print appears at the bottom of the view:
ONSCREEN TEXT: Not for use in New York.
UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company and certain products in California by Unimerica Life Insurance Company. Life and Disability products and provided on policy forms LASO-POL (05/03) et al. and UHCLD-POL, 2/2008 et al, in Texas on forms LASO-POL-TX (05/03) and UHCLD-POL 2/2006-TX and in Virginia on LASD-POL (05/03) and UHCLD-POL 2/2008. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT and Unimerica Life Insurance Company is located in Milwaukee, WI.
©2023 United HealthCare Services, Inc. All Rights Reserved. 23-2337300
EI232355705.0 6/23
Long-Term Disability Plan (Not for use in NM and NY)
Video transcript
EI232605251.0-OE-Long-Term-Disability-23-2575339_Video_1920_1080
Descriptive Accessibility Script
Instrumental music plays throughout. Three white lines curl across a blue background. Blue text centers a white screen.
ONSCREEN TEXT: Long-term Disability
Female announcer speaks as montage of images appear on screen. Images include two people with their backs to us, IV drip bag, lungs with a heart beating, a mother, child, and cat on a couch.
FEMALE ANNOUNCER: Long-term disability is here to help support you in the event of a qualifying injury, chronic illness, or health event. It's coverage that's designed to help replace part of your income as you take extended time off to recuperate.
A white bar slides into the screen, containing blue text.
ONSCREEN TEXT: Replaces
part of
your
income
ONSCREEN TEXT: You’re paid
up to 60%
of your
paycheck
ONSCREEN TEXT: See your Certificate of Coverage for plan details, including your plan's benefit period.
FEMALE ANNOUNCER: With long-term disability, you're paid typically up to 60% of your paycheck each month until you're able to work again or until you reach the end of your benefit period, whichever comes first.
Light blue screen, containing a computer monitor slides in. Female announcer continues speaking while a montage of animated graphics including a mailbox, telephone, and phone representatives appear.
FEMALE ANNOUNCER: Long-term disability is built with an easier claims process in mind. Online, you can manage claims, set up direct deposit, check payment history, and more, 24-7. You can also connect by mail or phone. If you have a short-term and a long-term disability plan with UnitedHealthcare, a claims specialist will submit the long-term disability claim on your behalf.
A white bar slides into the screen, containing blue text.
ONSCREEN TEXT: Payments
An animated bird flies onto the left side of the screen with an exclamation mark speech bubble, blue text appears on the right side.
ONSCREEN TEXT:
• Submit your claim
• Wait a period of time
• Receive your payments
ONSCREEN TEXT: See your Certificate of Coverage for plan details, including your plan's benefit period.
FEMALE ANNOUNCER: Once your claim is submitted, you may have to wait a period of time before you're eligible to receive your monthly payments.
The bird flies off the screen and an animated hand holding a bill appears on the screen, containing blue text. Animated graphics shuffle to a medical folder, a house, and a grocery basket.
ONSCREEN TEXT: Payments
go directly
to you
FEMALE ANNOUNCER: Each payment goes directly to you, and you can use them however you want. To put toward medical bills and treatment costs, everyday expenses like your mortgage and groceries, or anything else you may need.
A blue screen with white text appears as the female announcer continues speaking.
ONSCREEN TEXT: Returning to work
FEMALE ANNOUNCER: When it comes to returning to work, here are some good things to know.
A blue screen with white text on the left side and a clock on the right side appears. A hand is inserting a time-card into the clock.
ONSCREEN TEXT: You may be
able to work
part-time
FEMALE ANNOUNCER: First, you may be able to work part-time and still receive long-term disability payments.
An animated screen appears containing a lunchbox with a thermos and an apple as the female announcer continues speaking. Then the image of a customer service rep appears on screen.
FEMALE ANNOUNCER: Next, when you're ready to head back full-time, this plan has vocational rehabilitation specialists standing by to help set you up for success.
ONSCREEN TEXT: Specialists
standing by
Images of 3 raised hands and a hand with a thumbs up appear followed by an animated woman rubbing her lower back.
FEMALE ANNOUNCER: Together with your care team and employer, they'll create a plan for your return to work, and evaluate any need for workplace modifications or equipment, like an adjustable standing desk or ergonomic chair.
ONSCREEN TEXT: The plan
may help
cover costs
FEMALE ANNOUNCER: If these adjustments are approved, the plan may pay your employer to help cover the cost.
A blue screen appears into the screen containing white text as female announcer continues speaking.
ONSCREEN TEXT: Additional support
FEMALE ANNOUNCER: Now, let's say you're no longer able to perform your essential duties and can't return to your current job. This plan's here to support you with a disability specialist.
White text appears over animated image of a doctor writing with a cup of tea and plant on his desk as the female announcer continues speaking.
ONSCREEN TEXT: Disability
specialists
Animated image of a clipboard appears on a blue screen with white text on the right, fading to an image of a government building.
ONSCREEN TEXT:
• Update résumé
• Build skills
• Prepare for interviews
FEMALE ANNOUNCER: With compassion and sensitivity, they'll help you update your resume, build skills, prepare for interviews, and more. This plan has trained advocates ready to help you through the Social Security application process and beyond.
Animated image of hands shaking with white text appearing to the right.
ONSCREEN TEXT: Member
Assistance
Program
FEMALE ANNOUNCER: And, if your plan includes the Member Assistance Program, you'll be able to connect with advisors for personal, confidential support on emotional, legal, and financial issues 24-7.
Animated image of a man’s head shedding a tear appears, along with a folder with a gavel. Screen then dissolves to white with a hand balancing an orange heart on its pointer finger.
FEMALE ANNOUNCER: Long-term disability. Here to help you feel a greater sense of financial support over the long-term,
White screen with blue text appears.
ONSCREEN TEXT: Take the time you need
ONSCREEN TEXT: Focus
ONSCREEN TEXT: on
ONSCREEN TEXT: what’s
ONSCREEN TEXT: most
ONSCREEN TEXT: important:
ONSCREEN TEXT: you
FEMALE ANNOUNCER: …so you can take the time you need to focus on what's most important. You.
A blue u-shaped logo appears against a white background, followed by text.
ONSCREEN TEXT: United
Healthcare
There for what matters™
Small black text runs along the bottom of the screen.
ONSCREEN TEXT: Not for use in New York.
ONSCREEN TEXT: Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.
ONSCREEN TEXT: UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company and certain products in California by Unimerica Life Insurance Company. Life and
Disability products are provided on policy forms LASD-POL (05/03) et al. and UHCLD-POL 2/2008 et al., in Texas on forms LASD-POL-TX (05/03) and UHCLD-POL 2/2008-TX and in Virginia on LASD-POL (05/03) and UHCLD-POL 2/2008. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT and Unimerica Life Insurance Company is located in Milwaukee, WI.
ONSCREEN TEXT: © 2023 United HealthCare Services, Inc. All Rights Reserved. 23-2575339
ONSCREEN TEXT: EI232605251.0 11/23
The music fades.
Evidence of Insurability (Not for use in NM and NY)
Video transcript
A blue U with three stripes appears over a white background. The U spins and reveals blue text on screen. A female narrator begins speaking.
ON SCREEN TEXT: Evidence of Insurability
ON SCREEN TEXT: EOI
A montage shows an animated sequence of a woman driving in a car with a yield sign displaying EOI.. The narrator continues speaking.
NARRATOR: Evidence of insurability, or EOI. It's a term you may come across on your path to financial protection, and it's there to make sure everything checks out. Ready to explore how EOI fits into your plans? Let's go.
The animation now shows a clipboard on the right side of the screen revealing a plus sign nd 4 blue lines one at a time. White text over blue background appears on the left of the screen at the same time. The narrator continues speaking.
ON SCREEN TEXT: Basic Life
Supplemental Life
Short-Tern Disability
Long-Term Disability
NARRATOR: When you sign up for life or disability coverage, like basic, supplemental, short, or long-term, you may be asked to complete an EOI application. It's a way to verify that you meet the definition of good health and that you're eligible for the coverage you've requested.
The clipbord disappears and an animation shows two people driving in a car. White text appears above the animation revealing one phrase at a time. The narrator continues speaking.
ON SCREEN TEXT: Medical Conditions
Medications
Provider History
Annual checkup
NARRATOR: To get started, there's some things you'll want to gather first, like details about any medical conditions, medications, provider history, and your annual checkup. This will help you answer medical questions accurately, which is important.
The driving animations dissolves to an animation of a street sign with three icons as street signs. A computer, a pen, and a piece of paper. Blue text over a white background appear on the left of the screen. The narrator continues speaking.
ON SCREEN TEXT: 3 ways to
submit your
application
NARRATOR: Once you've got what you need, there are three ways to complete and submit your application. Online at myuhcfp.com, or using a form from your employer and sending electronically. You can also call to request a paper application.
ON SCREEN TEXT: myuhcfp.com
ON SCREEN TEXT: Electronic form
ON SCREEN TEXT: Paper application
The street sign dissolves to an animated mailbox. A hand puts an envelope into the mailbox. The mailbox closes and the red mailbox flag is raised. The narrator continues speaking.
NARRATOR: After it arrives in the mail, fill it out and send by mail, email, or fax.
The mailbox dissolves into a blue map of the United States with orange markers being revealed on different areas of the map. The narrator continues speaking.
NARRATOR: Not every state has the same submission process, so depending on where you are, this may look different.
The map dissolves to reveal an animation of a woman driving a car. White text appears at the top left of the screen. The narrator continues speaking.
ON SCREEN TEXT: 1 form for you
The animation screen splits to reveal a second person driving in another car . White text appears at the top right of the screen. The narrator continues speaking.
ON SCREEN TEXT: 1 form for them
NARRATOR: Oh, and one more thing. If your spouse also needs to provide proof of good health, you'll need one form for you and one for them.
The split screen returns to the one woman driving in her car. White text appears at the top right of the screen. The narrator continues speaking.
ON SCREEN TEXT: (no carpooling)
The animation dissolves to reveal a train crossing arm. The arms is lowered and white text appears at the top of the screen. The narrator continues speaking.
ON SCREEN TEXT: Applications
Take 10-15 days*
NARRATOR: Once we get your application, hang tight. You should hear back in about 10 to 15 days.
The text disappears and a white bird fly’s in and rests on the train crossing arm. The arm lifts and the bird fly’s away. The narrator continues speaking.
NARRATOR: In some cases, we may need to get more info from you. If that happens, make sure to respond as quickly as you can, keeping the process moving.
A hand holding a cellphone appears with a lock icon in the center of the phone. Then an orange checkmark appears. The phone dissolves into two circles. One with a woman on the left and the employer on the right. The narrator continues speaking.
NARRATOR: Know that any emails from us are sent securely, so your information is protected. And that's it. Once a decision has been made, you and your employer will be notified.
The two circles move off screen and a traffic signal appears. A green light illuminates. The narrator continues speaking.
NARRATOR: If your application gets the green light, you're all set, and your coverage may begin as soon as the next payroll period.
The traffic signal disappears revealing two circle. One with a woman on a headset and one of a man. The narrator continues speaking.
NARRATOR: And if it isn't approved, know that we're here to answer questions, share other options, and walk you through the appeal process.
The man and woman dissolve into a white screen. Blue text appears in the center of the screen. The narrator continues speaking.
ON SCREEN TEXT: You can keep going
ON SCREEN TEXT: on
ON SCREEN TEXT: your
ON SCREEN TEXT: path
ON SCREEN TEXT: to
ON SCREEN TEXT: financial
ON SCREEN TEXT: protection
ON SCREEN TEXT: Learn more at
myuhcfp.com
NARRATOR: Now that you know about EOI, you can keep going on your path to financial protection.
The text dissolves to a blue U with three stripes in the center of the screen. Blue text appears to the right of the U, and grey text appears at the bottom of the screen. The music fades out.
ON SCREEN TEXT: United
Healthcare
There for what mattersTM
ON SCREEN TEXT: Not for use in New York.
This is an overview of the Evidence of Insurability process; please refer to your Policy and the Medical Underwriting department for additional specifics surrounding this process.
UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company and certain products in California by Unimerica Life Insurance Company. Life and Disability products are provided on policy forms LASD-POL (05/03) et al. and UHCLD-POL 2/2008 et al., in Texas on forms LASD-POL-TX (05/03) and UHCLD-POL 2/2008-TX and in Virginia on LASD-POL (05/03) and UHCLD-POL 2/2008. The policies have exclusions, limitations, reductions of benefits, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, call or write your insurance agent or the company. Some products are not available in all states. UnitedHealthcare Insurance Company is located in Hartford, CT and Unimerica Life Insurance Company is located in Milwaukee, WI.
© 2024 United HealthCare Services, Inc. All Rights Reserved. 24-3018027
EI243023150.0 4/24
Looking for other supplemental plan options?
If specialty benefit plans aren’t available through your work, you can explore other coverage options for dental, vision and more.