Mental health programs and benefits
If you or a loved one has feelings of anxiety, stress, isolation, or depression, you’re not alone. Many people face emotional and mental health struggles and may need help to cope. How you feel matters. And the way you learn to cope matters too. Mental health and behavioral health programs and resources are available to help you feel better and help you get back to being you. Behavioral health care includes mental health care with a focus on a person’s behaviors and habits as well as treatment for substance use. Let's review some of the resources that may be available to you.
What types of mental health services may be covered?
Coverage for mental health care services depends on your health plan benefits. You can sign in to your health plan account or call the number on your member ID card to determine if you may be eligible for specific mental health care services.
Some of our programs may include an Employee Assistance Program (EAP), virtual visits or other health and well-being resources.
Below, you can review how to get help for possible mental health concerns, including resources you may be able to access and phone numbers to call for help.
Find a provider you trust to help support your mental health
Choosing a doctor, mental health or behavioral health specialist that makes you feel comfortable may make all the difference for helping you start to feel better. You can use our provider search tool to help you get started with finding a network provider.
Virtual visits for support
If you need an alternative option to going in to see a doctor or counselor in person, you can ask if your local healthcare providers may provide a virtual mental health care visit. With virtual visits, you can connect with your provider by phone or video — in the comfort of your home.
Coverage may depend on your health plan benefits, so sign in to your member account or call the number on your member ID card first to learn what benefits may be available to you.
Emotional support by phone or mobile app
Some emotional support programs, apps and phone services may be included with certain health plans, including the Calm app or Talkspace online therapy. Sign in to your member account to learn about benefits that may be available with your health plan.
Sign in to learn more about your mental health benefits
If you have more questions about your mental health plan benefits, sign in to your member account or call the number on your member ID card to learn more.
Crisis and emergency care hotlines
Emergency services
Call 911
For immediate, life-threatening needs, including medical crisis, fire, crime or natural disasters
National Domestic Violence Hotline
Call 1-800-799-SAFE (7233) or text "START" to 88788
For crisis intervention and information for victims of domestic violence and those calling on their behalf