Grants help provide ‘life-changing’ support for boys with hearing loss

Jackson and Phoenix's story

Inside their Grass Valley, California home, brothers Jackson, 9, and 7-year-old Phoenix Lucatero are usually hard at play. The sounds of laughter echo through the house as the two brothers bond over battling each other on Xbox. It’s the picture of everyday childhood – but it was a long journey for the Lucatero family to get here.

Early on, their mom Mary sensed something wasn’t quite right with Jackson’s speech development.

“He just wasn’t meeting milestones and saying words when he should’ve,” she said.

When he started school, Jackson’s teachers began raising concerns about his hearing.

“I just remember his first report card. They said Jackson just sits by himself and he has no friends,” Mary said, her voice breaking. “It was so sad just to think he can't communicate with kids.”

Audiograms revealed Jackson had moderate to severe hearing loss in both ears. Even more surprisingly, Phoenix’s tests showed he was completely deaf in one ear and had moderate to severe hearing loss in the other.

“I just thought, worst case scenario, were they going to grow up and lead a normal life? Would they be able to have friends? Were they able to communicate and go through school OK?” Mary said.

Phoenix eventually received a cochlear implant for one ear and both boys were fitted for hearing aids.

“To have not one but two kids need hearing aids is a huge financial undertaking,” Mary said.

That’s where the UnitedHealthcare Children’s Foundation came in. The family received grants to help pay for both boys’ hearing aids.

Since 2005, UHCCF has awarded more than 40,000 grants valued at over $80 million. The funding pays for children’s medical expenses not covered, or not fully covered, by a commercial health insurance plan.

The transformation was immediate. With their hearing aids, both boys grew in their communication skills and drastically improved in school.

“It was just like everything changed once they got the hearing aids,” Mary said. “The UnitedHealthcare Children's Foundation grant helped get them their hearing aids and really gave them the chance to communicate. Not only did we get one grant, but we got a grant for the other boy and it was honestly life-changing.”

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