5 tips for choosing a primary care doctor
When it comes to your health and well-being, a primary care provider (PCP) may be among your most important resources for getting the care that meets your needs.
Research indicates people with a primary care doctor may be healthier, in part, because they are more likely to have health screenings and immunizations.1 In addition to delivering these types of preventive care, a PCP can help coordinate a whole-person approach to health by:
- Managing chronic conditions
- Coordinating medications and treatments
- Offering referrals to specialists
- Identifying potential mental health concerns
- Assessing social factors that may affect health, such as access to food, housing or transportation2
Today, connecting with your primary doctor may be more convenient than ever. Many providers now offer virtual visits, allowing patients to start care online and transition to in‑person visits when needed — a convenience that can save time and help reduce barriers to care.
5 tips for choosing a PCP
1. Decide what type of provider fits your needs
Different providers specialize in different stages of life and health needs. You may even choose different PCPs for different family members:
- Family medicine physicians or general practitioners are board-certified in family medicine to provide preventive and whole-person health care for people of all ages — from newborns to seniors.
- Pediatricians monitor the development of the physical, mental and social health of children, from birth to young adulthood.
- Geriatricians focus on health care for older adults, especially those who might have complicated medical and social issues.
2. Check on your health plan’s provider network
Choosing a provider who is in your health plan’s network can help lower out‑of‑pocket costs, since health plans typically have negotiated rates with certain doctors and clinics. Search the provider directory on your insurance company’s website or call the number on the back of your member ID card to find out if the doctor you’re considering is a network provider.
If you’re enrolled in UnitedHealthcare’s Surest® health plan, checking for in-network providers through the Surest app or website allows members to see upfront cost estimates and provider ratings.
3. Ask for recommendations
Practical details can matter just as much as credentials. Think about what would make care easier or more comfortable for you, such as:
- Clinic location or parking access
- Office hours or virtual visit availability
- A provider’s communication style or background
Friends, family members or other health care professionals you trust may be good sources for recommendations — especially if they can share why a provider has been a good fit for them.
4. Use digital tools to research and compare providers
Credible resources and digital tools can make it easier to narrow your options. For example, eligible members can use Avery, UnitedHealthcare’s AI companion for a simpler experience.
Available through the UnitedHealthcare® app or myuhc.com®, Avery can help members:
- Search for in-network primary care providers
- Compare care options and locations
- Understand coverage details and estimated costs before choosing a provider
By bringing this information together in one place, tools like Avery can help simplify decision-making and give members more confidence as they choose a PCP.
5. Get support when you’re ready to connect
Once you’ve identified a few potential PCPs, consider taking the next step to connect. Calling a clinic can help answer logistical questions, such as after-hours care, appointment availability or who covers for a doctor when they are not available.
After you’ve chosen a PCP, consider scheduling an initial visit — either in person or virtually — to review your medical history, health concerns and goals. If the provider listens carefully, answers your questions and helps you feel comfortable, you may have found a partner to help you coordinate your health needs.
Why you should have a primary care provider
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