Surest helps support those with complex needs

Finding a health plan that supports your child’s ongoing health needs can feel daunting, especially when it’s an insurance plan you may not have heard of before. 

“When we were looking at open enrollment, we got offered the new Surest by UnitedHealthcare,” Jennifer Myers said. “And I was on the fence because of the what ifs and the unknowns. I was scared to death to make that change.”

“It was the one thing we couldn’t skimp on because of Dane.

Jennifer’s 15-year-old son, Dane, has stage 3 chronic kidney disease — and only one functioning kidney. He was diagnosed at 11 weeks old.

“I think Dane is probably the coolest kid I’ve ever met in my whole life,” Jennifer said. “He just has a different outlook on life than most kids do.”

Because of his health condition, Dane has ongoing health care appointments and sees his doctor regularly. That previously cost them hundreds of dollars per visit on their former health plan. With the Surest health plan, it has been a fraction of the cost.¹ Jennifer couldn’t believe it at first.

“I couldn’t understand how it could possibly be real,” she said. “What was the catch? And there’s not one. There’s not a catch. It’s real.”

Surest is a health plan designed to make navigating care easier by providing upfront pricing and eliminating deductibles. Members can make more informed decisions by using the Surest app to compare costs, see provider ratings and check coverage details.

For Jennifer and her family, it’s provided a sense of security as they navigate Dane’s health needs. She said she’d recommend Surest to anyone, but especially to families with complex care needs.

“If I can help one family who’s faced with an ongoing health issue, if I can encourage that one family this is all worth it,” Jennifer said. “It’s almost like having a house built of stone and you feel like nothing is going to be able to tear this house down.”