When it comes to your health, it's helpful to know where to seek medical care. Different situations require different levels of care, and understanding your options can help you make informed decisions.
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ON-SCREEN TEXT: Where to go for care
When it comes to your health, knowing where to go for care can make a big difference.
Let’s break down your options.
ON-SCREEN TEXT: Primary care provider
Routine checkups
Preventive care
Minor illnesses
Your primary care provider is your go-to for routine checkups, preventive care and minor illnesses. With in-depth knowledge of your health history, they’re the best place to start.
ON-SCREEN TEXT: Virtual visits
Virtual visits are a convenient option if you don’t need in-person, hands-on care. You can connect with a provider using your computer, tablet, or smartphone — anytime, anywhere.
ON-SCREEN TEXT: Urgent care
Fever
Broken bones
Allergic reactions
Urgent care is a good choice for non-life-threatening issues that need quick attention, like fevers, broken bones or allergic reactions.
ON-SCREEN TEXT: Emergency room
Chest pain
Severe bleeding
Symptoms of a stroke
For serious or life-threatening situations, call 911 or go straight to the nearest emergency room. Chest pain, severe bleeding or symptoms of a stroke need immediate attention.
Keep in mind that urgent care and emergency room visits can be costly.
ON-SCREEN TEXT: Unsure where to go?
Call your primary care provider
Check your health plan’s website
Reach out to a member advocate
If you’re ever unsure about where to go, you can always call your primary care provider, check your health plan’s website or reach out to a member advocate.
Understanding your care options can help you get the right care, at the right time.
ON-SCREEN TEXT: uhc.com
Health Plan coverage provided by or through a UnitedHealthcare company. Administrative services provided by United HealthCare Services, Inc. or their affiliates.
© 2025 United HealthCare Services, Inc.
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