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UnitedHealthcare and Apple Health team up for your health

Learn more about the programs and services offered by UnitedHealthcare Community Plan and Washington Apple Health Expansion to help members live a healthier life.

Value-added benefits

UnitedHealthcare Community Plan of Washington Value-Added Benefits (VABs) give you more options for your care and well-being. VABs are voluntary and are at no cost to you.

Apple Health Expansion also offers additional convenient programs and services that make it easier to stay healthy.

For additional information, call Member Services at 1-877-542-8997, TTY 711, Monday–Friday, 8 a.m.–5 p.m., PT.

Member rewards

Earn up to $200 per year in gift card rewards for completing important preventive services. Eligible members will be notified by mail or email.

Car seat

  • Meets all applicable federal motor vehicle safety standards.
  • Choose between two car seat models per newborn.
  • Order the car seat no later than 12 months from the date of birth.
  • To order, email - maternalhealthwa@uhc.com

Babyscripts™

  • Sign up with Babyscripts for pregnancy support, health information, appointment reminders and gift card rewards
    • Enroll in Babyscripts ($75)
    • Attend one prenatal appointment ($50)
    • Attend postpartum appointment ($25)
  • Download the Babyscripts myJourney app to get started
  • Meets all applicable federal motor vehicle safety standards 
  • Choose between two car seat models per newborn
  • Order the car seat no later than 12 months from the date of birth
  • To order, email maternalhealthwa@uhc.com
  • People with high-risk pregnancies may get home-delivered meals for a two-week period after delivery
  • Meals are provided for the birthing person and up to four additional household members
  • You must be enrolled in Healthy First Steps
  • To learn more, call Healthy First Steps at 1-800-599-5985
  • Join Healthy First Steps to stay healthy and decrease the stress of managing your health during this unique time 
  • Work directly with a maternity professional for extra support, get help finding a doctor, midwife or specialist and access to community resources; including Women, Infants, and Children (WIC)
  • To learn more, call Healthy First Steps at 1-800-599-5985 or visit Healthy First Steps
  • Connect with other moms for support during your pregnancy and beyond
  • Visit Wellhop
  • Doulas are non-clinical birth workers who support you through planning for delivery and parenthood
  • They provide emotional and physical support during labor, and offer breastfeeding and other support after delivery
  • Working with a doula increases your chances of having a smooth birth experience where both you and baby are safe and healthy
  • You are eligible to work with a doula through Medicaid. To find a covered doula, use the Find a Provider tool.
  • To answer your questions, visit Apple Health Birth Doula FAQs
  • You are eligible for a free breast pump. You can visit Edgepark or call 1-855-504-2099. Please order the week before your due date or after you deliver.
  • For a healthy start for you and your baby, ask your provider for a prescription for prenatal vitamins. Your pharmacy can ensure you receive prenatal vitamins that are covered at no cost to you.
  • Personal, one-on-one coaching support
  • Free 8-week supply of nicotine replacement therapy (patch or gum)
  • Bupropion/Chantix decision support (prescription required)
  • To enroll or for more information, call 1-866-784-8454 TTY 1-877-777-6534 or visit Quit For Life®
  • Find emotional health tools including meditations, breathing exercises, videos, blogs and more
  • Visit AbleTo and follow the online steps to sign up
  • Use your UHC member ID number as your access code
  • Experienced clinical staff can help coordinate care with your doctors
  • Join programs like Cancer Support, Diabetes Management, and Complex Case Management to help you manage problems and stay as healthy as possible
  • For teens and adults who are getting ready to live on their own
  • Learn what it takes to be independent --- like finding housing, getting a good job, managing money, and more
  • Visit UnitedHealthcare OMW
  • Members transitioning out of jail/detention may receive care coordination services and a duffel bag containing essentials upon leaving an incarcerated setting
  • Call Member Services at 1-877-542-8997 to be referred to your assigned case manager
  • 90-day fill for most chronic conditions
  • Prescriptions can be mailed to a member’s home through Optum Rx® or filled at your local pharmacy
  • Ask your provider if a 90-day fill is an option for you

UHC Doctor Chat*

  • Skip the waiting room and chat with a doctor 24/7 on UHC Doctor Chat
  • Get answers, treatment and prescriptions
  • Find more information by downloading the UHC Doctor Chat app or visit UHC Doctor Chat

Boulder Care, Inc.*

  • Treats people with substance use disorder, including opioid use disorder and alcohol use disorder
  • Visit Boulder Care

Eleanor Health*

  • Help coordinating resources for substance use disorder and physical health through care managers, plus services for long-term mental health needs
  • Visit Eleanor Health

AbleTo*

  • Virtual therapy and coaching to manage stress, anxiety depression and more
  • Visit AbleTo and use your UHC member ID number as your access code

Forefront*

  • Virtual psychiatric care for talk therapy and medication management
  • Visit Forefront

Footnote

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*Apple Health (Medicaid) also offers additional convenient programs and services that make it easier to stay healthy.

**Individuals eligible for government assistance programs (like Medicaid) may qualify for these programs.

Access to value-added benefits is dependent on Apple Health eligibility. The products and service described above are not offered or guaranteed through Apple Health (Medicaid). Access to these benefits is not subject to the Apple Health appeals process. Any disputes regarding these products and services may be subject to the managed care plan’s grievance process.

Last Updated: 06.11.2025 at 04:57 AM CDT

Disclaimer information

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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Complete plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This plan is available to anyone who has both Medical Assistance from the State and Medicare. Benefits, features and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year.

Premium disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Benefit disclaimer

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only. Access to this service is subject to terms of use.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5-Star rating applies to plan year 2025.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

Important provider information

The choice is yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Declaration of disaster or emergency

If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.