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UHC Dual Complete NY-Y001 (HMO-POS D-SNP)

Medicare

What is a dual special needs plan?

H3387-013 -000

Monthly premium: $0.00 *

* Your costs may be as low as $0, depending on your level of Medicaid eligibility.

Our plan is a Medicare Advantage HMO Plan (HMO stands for Health Maintenance Organization) with a Point-of-Service (POS) option approved by Medicare and run by a private company. "Point-of-Service" means you can use providers outside the plan's network for an additional cost. If you have full Medicaid benefits with Medicaid Advantage Plus, this plan includes a $170 monthly credit for OTC, healthy food, and utilities, $0 prescription drugs, and other valued extras.

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  • UHC Dual Complete NY-Y001 (HMO-POS D-SNP)

1-844-812-5967 TTY: 711 8 a.m.-8 p.m. local time, 7 days a week

Benefits & features

$170 credit every month to pay for OTC products, healthy food and utility bills

No allowance limit for covered dental services like cleanings, fillings, crowns, extractions and dentures

$0 copay for generic and brand-name prescriptions

Free gym membership

Earn rewards for getting an annual wellness visit, being physically active, connecting with others and more

Meal delivery

28 home-delivered meals for 14 days after every inpatient hospital stay

Virtual visits

$0 copay for virtual visits to talk about medical and mental health concerns from home

Provider network

Access to a large network of providers

Preventive care

$0 copay for preventive care, including an annual physical, flu shot, screenings and more

Primary care visits

$0 copay for primary care visits to help you get the care you need

Lab services

$0 copay for all covered lab services

NurseLine Services

Your 24-hour health information resource

Behavioral Health (Mental Health/Substance Use Services)

Appointment wait time standards for behavioral health services include the following:

  1. ten business days for an initial appointment with an outpatient facility or clinic;
  2. ten business days for an initial appointment with a health care professional who is not employed by or contracted with an outpatient facility or clinic; and
  3. seven calendar days for an appointment following a discharge from a hospital or an emergency room visit. 
Note: Telehealth may be used to meet the appointment wait times, unless the insured specifically requests an in-person appointment.

Process to submit a behavioral health access complaint:
  • The insured, or the insured’s designee, may submit an access complaint to the health care plan to resolve the issue. Reference member handbook for additional information. 

UHC Dual Complete NY-Y001 (HMO-POS D-SNP)

Monthly plan premium for people who get extra help from Medicare to help pay for their prescription drug costs

If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare. The amount of extra help you get will determine your total monthly plan premium as a member of our Plan.

This table shows you what your monthly plan premium will be if you get extra help.

Your level of extra help Monthly premium*
100% $0.00

*This does not include any Medicare Part B premium you may have to pay.

If you aren’t getting extra help, you can see if you qualify by calling:

Your health care needs are unique. These documents can help you make sure you get the right coverage.

Documents include Annual Notice of Changes, Evidence of Coverage, Formularies, Medicare Plan Star Ratings, Provider Directories, Summary of Benefits, Other downloadable resources.

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Member resources

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